N910c reactivation locked issue need help

Hi
I have a issue with my phone note 4 N910C issue is that I can't sign out from reactivation lock when I go to security and there is green sign on reactivation lock when tap it it take me to next page ask for my id password I type the password it accept but when go back to reactivation lock again reactivation is enabled I also disabled (find my phone remote control) and flashed it but the reactivation lock doesn't get off very annoying issue