Hello!
I apologise because I'm going to explain everything I have done, so this might be a bit long.
I have a huawei p7 and my story starts when I got tired of the constant updates of Claro (A service provider in Latin America). Somehow, Claro installs in your phone 19 different apps, one for each country they have presence in, and they keep updating without control; as I don't live in Latin America anymore, but in the UK, I wanted to get rid of the eternal Claro updates. Therefore, I checked online and installed something called "Uninstaller Pro". Being very careful, I disabled the small Claro apps, and left the heaviest one, just in case. I also disabed a couple of things that I never use like google books, google music, google kiosk, the mirror, etc. I was really careful not to touch the ones that have the android robot.
Well, this morning I woke up and the phone was crazy, saying that the android.acore process had stopped, so I turned it off and on, and it started to restart itself every 2 or 3 minutes. I decided to check the uninstaller thing, and I found that one of the android robots apps was red. It was the regional.phone. It wasn't disabled, but just in case I backed it up and then enabled it again. Then the war started.
I checked how to stop my phone restarting constantly and found this/, so I borrowed my husband's sd card and did what is indicated there, but afterwards, it kept restarting itself. I found this thread and checked what wekii said: "OK, maybe these are good news if you say that your phone doesn't restart when it's in fastboot mode.
I would recommend you to try to reflash your phone's stock recovery and boot images with those extracted from firmware that you are trying to install." As my phone doesn't restart when it's in the fastboot mode, I supposed that maybe I needed a more updated version of the UPDATE.APP. I looked around and found this.
After I had done the same thing with the sd card, I was happy to notice that the phone was not restarting anymore, but suddenly, more or less after 10 minutes, it went to Fastboot & Rescue mode. I kept checking online and tried the +vol, -vol & power button at the same time. It installed the thing that it had to install, but the roblem keeps coming. Then, I tried to follow wekii's instructions, so I downloaded worstenbrood's latest update extractor in my laptop (v. 0.9.9.3), but when I try to open it, it opens a sign from Visual Studio 2010 that says "Invalid license data. Reinstall is required.", so I cannot do anything with it.
Conclusion, my phone is still in Fastboot & Rescue Mode, it says Phone Locked, I plug it to the laptop but cannot connect it to hisuite like that, and if I turn it off and on, eventually, it goes back to fastboot mode and I don't know what to do.
Please help, I'm not very literate in terms of phones (took me 7 hours to do what I'm telling you) and I'm desperate. I really need a "rescue your phone" guide for dummies. :(
I apologise because I'm going to explain everything I have done, so this might be a bit long.
I have a huawei p7 and my story starts when I got tired of the constant updates of Claro (A service provider in Latin America). Somehow, Claro installs in your phone 19 different apps, one for each country they have presence in, and they keep updating without control; as I don't live in Latin America anymore, but in the UK, I wanted to get rid of the eternal Claro updates. Therefore, I checked online and installed something called "Uninstaller Pro". Being very careful, I disabled the small Claro apps, and left the heaviest one, just in case. I also disabed a couple of things that I never use like google books, google music, google kiosk, the mirror, etc. I was really careful not to touch the ones that have the android robot.
Well, this morning I woke up and the phone was crazy, saying that the android.acore process had stopped, so I turned it off and on, and it started to restart itself every 2 or 3 minutes. I decided to check the uninstaller thing, and I found that one of the android robots apps was red. It was the regional.phone. It wasn't disabled, but just in case I backed it up and then enabled it again. Then the war started.
I checked how to stop my phone restarting constantly and found this/, so I borrowed my husband's sd card and did what is indicated there, but afterwards, it kept restarting itself. I found this thread and checked what wekii said: "OK, maybe these are good news if you say that your phone doesn't restart when it's in fastboot mode.
I would recommend you to try to reflash your phone's stock recovery and boot images with those extracted from firmware that you are trying to install." As my phone doesn't restart when it's in the fastboot mode, I supposed that maybe I needed a more updated version of the UPDATE.APP. I looked around and found this.
After I had done the same thing with the sd card, I was happy to notice that the phone was not restarting anymore, but suddenly, more or less after 10 minutes, it went to Fastboot & Rescue mode. I kept checking online and tried the +vol, -vol & power button at the same time. It installed the thing that it had to install, but the roblem keeps coming. Then, I tried to follow wekii's instructions, so I downloaded worstenbrood's latest update extractor in my laptop (v. 0.9.9.3), but when I try to open it, it opens a sign from Visual Studio 2010 that says "Invalid license data. Reinstall is required.", so I cannot do anything with it.
Conclusion, my phone is still in Fastboot & Rescue Mode, it says Phone Locked, I plug it to the laptop but cannot connect it to hisuite like that, and if I turn it off and on, eventually, it goes back to fastboot mode and I don't know what to do.
Please help, I'm not very literate in terms of phones (took me 7 hours to do what I'm telling you) and I'm desperate. I really need a "rescue your phone" guide for dummies. :(
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