Good Morning!
I have lurked hear on and off when I had problems before with my Samsung phones so I thought I was qualified to help my Wife's parents with their Galaxy Tab 3 10.1. They aren't techy and will buy something new at the first sign of trouble. I was just hoping to save them a couple hundred bucks. All they told me was that it wouldn't turn on. I'm not a techy guy myself but I know how to google and follow instructions so I'm the de facto IT guy in the family.
What it appears is happening is that it's stuck in a sort of reboot loop. I read a bunch of threads about starting in recovery mode and hard resets or hooking it to the computer and updating it from there but nothing works. The computer won't recognize it when I plug it in since it's constantly rebooting. None of the button combos (power+volume up+home, etc.) work either.
I made a quick YouTube video of the problem but as a new member I can't post it but it just flashes the "Samsung Galaxy Tab 3" on and off until I suppose the battery dies.
Any ideas on what else I could try?
I have lurked hear on and off when I had problems before with my Samsung phones so I thought I was qualified to help my Wife's parents with their Galaxy Tab 3 10.1. They aren't techy and will buy something new at the first sign of trouble. I was just hoping to save them a couple hundred bucks. All they told me was that it wouldn't turn on. I'm not a techy guy myself but I know how to google and follow instructions so I'm the de facto IT guy in the family.
What it appears is happening is that it's stuck in a sort of reboot loop. I read a bunch of threads about starting in recovery mode and hard resets or hooking it to the computer and updating it from there but nothing works. The computer won't recognize it when I plug it in since it's constantly rebooting. None of the button combos (power+volume up+home, etc.) work either.
I made a quick YouTube video of the problem but as a new member I can't post it but it just flashes the "Samsung Galaxy Tab 3" on and off until I suppose the battery dies.
Any ideas on what else I could try?
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