Hi everyone,
I seem to have nothing but trouble when it comes to installing OTA updates for my Gear Live, and am wondering if anyone can help me.
It all started when the Android 5.1.1 update notification arrived on my Gear Live some time ago. I eagerly installed it, and expected it to install without any problems. Unfortunately, the update reached around 30%, before displaying the Android mascot with a red exclamation mark. I managed to restart the watch, and re-downloaded and installed the update. The same thing happened, except, it was stuck in a boot loop :crying:
I contacted Samsung Australia who took the watch in for repairs (it took them 4 weeks). I was pretty happy to see the watch working again, and running the 5.1.1 update.
Just yesterday, I received a notification that an update is ready to be installed. I swiped and hit install. The watch rebooted, and began the installation. Again, reaching 30% before failing and displaying the Android mascot with the red exclamation mark. I am yet again stuck in a boot loop. I managed to tap the Android mascot, which brought up the Android System Recovery. It said
"Installation aborted.
OTA failed! Please power off the device to keep it in this state and file a bug report!"
I have cleared the cache, and have wiped the data through recovery. This seems to allow the watch to boot up, however, the process repeats itself when I try to update it again.
Does anyone know why the update would be failing, especially after it has already been repaired by Samsung, and how I can fix it myself (I don't really want to be without a watch again for 4 weeks)?
Thanks,
Tim
I seem to have nothing but trouble when it comes to installing OTA updates for my Gear Live, and am wondering if anyone can help me.
It all started when the Android 5.1.1 update notification arrived on my Gear Live some time ago. I eagerly installed it, and expected it to install without any problems. Unfortunately, the update reached around 30%, before displaying the Android mascot with a red exclamation mark. I managed to restart the watch, and re-downloaded and installed the update. The same thing happened, except, it was stuck in a boot loop :crying:
I contacted Samsung Australia who took the watch in for repairs (it took them 4 weeks). I was pretty happy to see the watch working again, and running the 5.1.1 update.
Just yesterday, I received a notification that an update is ready to be installed. I swiped and hit install. The watch rebooted, and began the installation. Again, reaching 30% before failing and displaying the Android mascot with the red exclamation mark. I am yet again stuck in a boot loop. I managed to tap the Android mascot, which brought up the Android System Recovery. It said
"Installation aborted.
OTA failed! Please power off the device to keep it in this state and file a bug report!"
I have cleared the cache, and have wiped the data through recovery. This seems to allow the watch to boot up, however, the process repeats itself when I try to update it again.
Does anyone know why the update would be failing, especially after it has already been repaired by Samsung, and how I can fix it myself (I don't really want to be without a watch again for 4 weeks)?
Thanks,
Tim
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