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dimanche 30 août 2015

Nexus 6 Shuts Down Randomly



Hi,

Two days back,I bought a used Nexus 6 and since then am having some serious issues.(Mainly 2 serious issues ( 1 partially solved i guess)

ISSUE No.1 - Phone shuts down randomly ( Partially solved)
I used it for an hour in the condition I received and afterwards I decided to do a factory reset to start from scratch.
After the factory reset,the phone started behaving weird.It would shut down at random and would not switch on..
When i powered on the device,it would show "Optimizing apps xx of xx" and again would shut down.The number of apps were never the same.
I tried wipe cache and factory reset from bootloader but with no effect.
An then when I tried after 1 hour,amazingly the phone came to life and instantly I disabled Gmail app(had a hunch gmail was causing the issue as before the shutdown the gmail notifications were appearing and disappearing on the notification bar)and updated Android System Webview.
I continued use for 1 day without any issues and then I decided to enable Gmail again:It crashed again.This time I disabled both Gmail and Android System Webview.

This issue has not reappeared ( But no Gmail on a google Phone..How ironic>>)

ISSUE NO.2 - Phone shuts down when charger is unplugged during charging irrespective of the battery level.This issue still persists and i have not found a solution yet.


The phne has a warranty but I do have a hunch its a software bug.Would appreciate any experts help.PLEASE dont tell me this has a hardware problem..sigh..



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