I love T-Mobile

So last week was not good for me, I damaged my spen. My bad luck didn't end there. 3 days ago I spilt water which water on it and as a result was water damaged. So I am going through all my options, I didn't get insurance (it wasn't offered, I probably would have declined anyways) I was contemplating buying another one through eBay using PayPal credit. I was contemplating sending it in to Samsung for out of warranty repair. I then thought to call T-Mobile. I was honest that my phone is water damaged and know that it voids warranty. They put me on hold, spoke with supervisor. They added insurance and ordered another phone. I am still responsible for 0 which will be on my next bill. I get to keep the damaged phone ( I asked) so what that means Is that I get to sell the phone and pay off the deposit T-Mobile is asking for.

I have been with T-Mobile for 3 years and bought many phones through them. Doing what they did makes me feel appreciated as a customer. Life happens, but it's nice when stuff like this happens.

Life is good