Hi there,
I'm having this problem when I try and update my OS on my Note 3 SM-N900W using Samsung Kies version 3.2.15072_2 on my Windows 10 Machine. Each time is the same - Kies connects fine to the Note 3, and notices there is an update - do I want it - OF COURSE!!! So I select that, and then Kies informs me it needs to update the USB driver before it proceeds - please unplug the phone. Then a message this could take a while. After about 1 minute I get the BSOD and windows apologizes but it received an error - attached - and must restart. EVERY TIME!
Tried manually installing the Samsung USB driver but Kies doesn't care - wants to do it for me. Yes, I granted Kies permission to make changes to the computer.
This also is happening with my Samsung Galaxy TabS 8.4 - since the issue is the same I have only started one thread. I've spent hours searching online - driving me crazy!
Suggestions?
Thanks!
I'm having this problem when I try and update my OS on my Note 3 SM-N900W using Samsung Kies version 3.2.15072_2 on my Windows 10 Machine. Each time is the same - Kies connects fine to the Note 3, and notices there is an update - do I want it - OF COURSE!!! So I select that, and then Kies informs me it needs to update the USB driver before it proceeds - please unplug the phone. Then a message this could take a while. After about 1 minute I get the BSOD and windows apologizes but it received an error - attached - and must restart. EVERY TIME!
Tried manually installing the Samsung USB driver but Kies doesn't care - wants to do it for me. Yes, I granted Kies permission to make changes to the computer.
This also is happening with my Samsung Galaxy TabS 8.4 - since the issue is the same I have only started one thread. I've spent hours searching online - driving me crazy!
Suggestions?
Thanks!
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