Preface I am not an android fan at all....Despise it, but my mom uses Android and is having some issues and I can use some help/advice :)
She has had the desire 610 for about 3 or so months now, using it on At&t Gophone. She has been moderately happy with the phone aside from the camera. However, as of late she seems to be having some issues here lately with the data.
Sometime, even when she is out in the middle of the city with 4G her data is not working at all...No FB notifications, No Emails, etc etc and then suddenly they will come back in.
Twice(including tonight) she has found herself lost because her Google navigation crashes/closes and wont work(her words....I am not entirely sure the issue). However, when she showed me just now the GPS worked fine when I typed in the location.
I did call Att a few weeks back and they told me to turn the mobile data off for a few seconds and then back on...that somehow fixed it.
She said she tried to do that and turn the phone off and then back on and it still wasn't working. She claims it works fine when she gets back home...she keeps saying it is because of the wifi and I am like "No wifi has nothing to do with it"
Is it her phone(the Desire 610) or the Att gophone service.
We used att postpaid and they are the same company/network and I never had these issues with postpaid but she is having this issues a bit much now with goPhone.
She has had the desire 610 for about 3 or so months now, using it on At&t Gophone. She has been moderately happy with the phone aside from the camera. However, as of late she seems to be having some issues here lately with the data.
Sometime, even when she is out in the middle of the city with 4G her data is not working at all...No FB notifications, No Emails, etc etc and then suddenly they will come back in.
Twice(including tonight) she has found herself lost because her Google navigation crashes/closes and wont work(her words....I am not entirely sure the issue). However, when she showed me just now the GPS worked fine when I typed in the location.
I did call Att a few weeks back and they told me to turn the mobile data off for a few seconds and then back on...that somehow fixed it.
She said she tried to do that and turn the phone off and then back on and it still wasn't working. She claims it works fine when she gets back home...she keeps saying it is because of the wifi and I am like "No wifi has nothing to do with it"
Is it her phone(the Desire 610) or the Att gophone service.
We used att postpaid and they are the same company/network and I never had these issues with postpaid but she is having this issues a bit much now with goPhone.
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