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jeudi 3 septembre 2015

Wireless Charging Issues



Has anyone experienced issues charging their GS6 Edge+ with Samsung's Wireless Charger (EP-PG9201)? I own two of these and used them with my GS6 Edge (non-+) without issue. Picked up the Edge+ yesterday and charging is erratic on both pads. I see that other users have reported similar problems (see below for links), but none of the comments proffer answers that I find acceptable. I am most interested in hearing whether you think this might actually be a hardware issue that is effecting some of the new devices (but not all) and whether I should therefore replace my phone while still within my 15 day window with T-Mobile. Responses from those with both the Edge+ and the Samsung Wireless Pad noted above would be greatly appreciated. I will also note that some users have experienced problems with the phone not recognizing the OEM Fast Charger (I do not presently have this issue) and am thinking that perhaps that the fast charger problem and the wireless charging issue might be somehow related (e.g., perhaps there is something wrong with the power circuitry on these devices). See below for more details on the wireless charging issue.

In short, more often than not, the phone simply doesn't charge. It connects to the charger for anywhere from 15 seconds to 5 minutes, then disconnects and the Samsung Wireless Charger blinks blue which is code for "hey buddy I'm not charging there is something wrong". Per other XDA forums, this problem also appears to be creeping up with the Note 5 (see: http://forum.xda-developers.com/note...t3185669/page2

The most notable rumor/response is that the older charges simply aren't compatible with the Edge+, and that we are all supposed to wait until the new Samsung charger (see: http://www.samsung.com/us/mobile/cel...EP-PN920TBEGUS) becomes available. A lot of people who took advantage of the Best Buy free Samsung charger deal (which came with the older model pad that I have) are now getting told by both Samsung and Best Buy that the deal included the wrong charger and they have to wait for the new one. I have trouble swallowing this as an acceptable response because the phone is supposed to support both Qi and PMA wireless charging STANDARDS out of the box, and therefore compatibility shouldn't be dependent upon using a particular generation of wireless chargers so long as they support those standards. From what I can tell, the new version of the Samsung pad is notably different in only one regard -- it sports faster conductive charging so they are adding "Fast Charge" to the device branding.

A YouTube user captures the problem in a video (see: https://www.youtube.com/watch?v=SfiGk6C3Yso), and the video comments note that the problem is not just limited to the Samsung charging pads. Other users who commented on this video claim to have contacted Samsung and were also given the "incompatible charger" response.



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