I have a Note 5 via Sprint.
The device was won, so never activated.
Unfortunately, I don't have a Sprint account and don't with to have one. NIB, checked IMEI and it's clear.
I was fortunate to call and get a six digit unlock code, so they said. I called back to verify and they said it was valid.
Inserted TMO SIM and it doesn't work. The prompts don't pop up to enter the unlock code. Can someone help me wit this?
I am not super techy when it comes to this. But even the TMO rep was clueless to why the prompts were not coming up.
Oh note, I went to RTN and try to reset the MSL with the code given and it didn't work. I don't know if I need to activate the phone and then try to TMO sim. Then disconnect the Sprint account. I have no clue but help would be great. I would really like to use my Note 5
The device was won, so never activated.
Unfortunately, I don't have a Sprint account and don't with to have one. NIB, checked IMEI and it's clear.
I was fortunate to call and get a six digit unlock code, so they said. I called back to verify and they said it was valid.
Inserted TMO SIM and it doesn't work. The prompts don't pop up to enter the unlock code. Can someone help me wit this?
I am not super techy when it comes to this. But even the TMO rep was clueless to why the prompts were not coming up.
Oh note, I went to RTN and try to reset the MSL with the code given and it didn't work. I don't know if I need to activate the phone and then try to TMO sim. Then disconnect the Sprint account. I have no clue but help would be great. I would really like to use my Note 5
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