Fire TV Stick heats up when plugged in but no picture

my tv stick gets how when plugged in but there is no picture. Ideas? I've tried a different hdmi port, different tv and power cable already. I tried a known good fire tv stick and it works using the same setup.

Is there any kind of factory restore? I've tried resetting the video resolution using the remote short cut as well as the factory reset short cut on the remote and nada.