I spent two hours with "AT&T CUSTOMER SERVICE" Wednesday night trying to get them to activate a brand new sim card I had them mail to me in November 2014. So if anything ever happened to my Nexus 6, like the charging port being so loose, that I had to have a wireless charging pad two days shipped to me, because my Nexus 6 wouldn't accept a charge anthing cable or chargers. I tried over a dozen. Two hours and they were unsuccessful. They have my att. net email account wrong that I have had for almost 6 years wrong. So she couldn't email me the pin verification. I spent four hours yesterday at a friend's house using their cell phone, landline and computer, had my real att. net email address open and went through four different agents that for one reason or another could not get that sim card verified or the last guy said "he wasn't going to risk his job and my security, (lol), and activate my sim card when my sim card number isn't even close to the number the same unused brand new sim card AT&T sent me in November, so I could switch back to my Samsung Galaxy S4.
I got the same girl that tried to help me by using her cell, her new Samsung tablet for the first two hours with customer service drive me to another an AT&T Store, a 60 MILE ROUND TRIP. I walked in told the manager about the six hours of the frustrating unsuccessful attempts to get this S4 activated. He took the back off, popped the battery out, scanned the IMEI, put the battery in it, put the back on and handed it back to me in about two minutes and powered it up and said that it should work now. It did. I told him that I bet you could train two monkeys to activate sim cards, it's not THAT complicated. I used to switch cells back and forth all the time years ago on Verizon. Why doesn't AT&T have a set up like that? That works?
I need to send it back to Motorola, so they can send me a brand NEW Nexus 6, instead of AT&T sending me a refurbished replacement that I am paying 0.00 for? A cell that now sells for less than half what I am paying for this one.
Sorry for the long post. Thanks for any help or answers in advance.
From what I have read you can't flash a zip of the factory image and make TWRP and SuperSU and Busybox without being able to connect Nexus 6 to a computer using a usb cord.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
I got the same girl that tried to help me by using her cell, her new Samsung tablet for the first two hours with customer service drive me to another an AT&T Store, a 60 MILE ROUND TRIP. I walked in told the manager about the six hours of the frustrating unsuccessful attempts to get this S4 activated. He took the back off, popped the battery out, scanned the IMEI, put the battery in it, put the back on and handed it back to me in about two minutes and powered it up and said that it should work now. It did. I told him that I bet you could train two monkeys to activate sim cards, it's not THAT complicated. I used to switch cells back and forth all the time years ago on Verizon. Why doesn't AT&T have a set up like that? That works?
I need to send it back to Motorola, so they can send me a brand NEW Nexus 6, instead of AT&T sending me a refurbished replacement that I am paying 0.00 for? A cell that now sells for less than half what I am paying for this one.
Sorry for the long post. Thanks for any help or answers in advance.
From what I have read you can't flash a zip of the factory image and make TWRP and SuperSU and Busybox without being able to connect Nexus 6 to a computer using a usb cord.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
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